1. Information We Collect

We may collect personal information such as:

• Name, contact number, and email address.
• Identification documents as required by law (e.g., Emirates ID, passport).
• Property preferences and financial details related to transactions.
• Any additional documents required for property sale, purchase, rental, or leasing.

2. How We Use Your Information

We use your information to:

• Provide real estate services, property searches, and offersProcess legal and financial documentation as per applicable laws.
• Communicate with you regarding property transactions, agreements, and updates.
• Ensure compliance with UAE regulatory authorities and property market standards.

3. Confidentiality

Your personal data will be kept confidential and will not be shared with third parties except:

• Where required by law, government, or regulatory authorities.
• With developers, landlords, or buyers involved in the transaction process.
• With service providers working on our behalf under strict confidentiality obligations

4. Client Responsibilities

• By engaging our services, clients confirm that all personal and property information provided is accurate and lawful.

5. Agency Fee & Non-Refund Policy

Upon signing any Offer Letter, Sale Agreement, Tenancy Agreement, or Reservation Form, the agency fee paid is non-refundable.

• This applies regardless of whether the client proceeds with the transaction or withdraws thereafter.
• The agency fee covers consultation, property sourcing, negotiations, and administrative efforts already rendered by our company.

6. Security of Your Data

• We implement industry standard security measures to protect your information from unauthorized access, misuse, or disclosure.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to the information we hold about you.
• Request correction of inaccurate or outdated information.
• Request deletion of your information where legally permissible

8. Policy Updates

• We may update this Privacy Policy from time to time to reflect changes in business practices or legal requirements. Updates will be posted on our official website.